Thank you for choosing Grandma’s Green Remedies for your herbal product needs.
Returns
We strive to provide you with high-quality herbal products that meet your expectations. If you are not entirely satisfied with your purchase, we’re here to help.
Damaged or Defective Products: Despite our meticulous packaging and delivery efforts, if you happen to receive a damaged or defective item, please reach out to us within 7 days of receiving your order to initiate a return.
Incorrect Items: Should you receive an item that doesn’t match your order, please inform us within 7 days of delivery to arrange for its return.
Return Process:
Below outlines the steps to follow when initiating a return:
- Contact Us: Reach out to our Customer Service team within the specified timeframe to report the issue and begin the return process. Provide your order details for prompt assistance.
- Assessment: Our team will review your request and may require additional information or images to assess the situation accurately.
- Return Authorization: If your return request is approved, we will issue a Return Authorization Number (RAN) along with detailed return instructions.
- Return Shipment: Securely pack the item in its original packaging, including any accessories or documents, and ship it to the address provided. Ensure the RAN is prominently displayed on the package.
- Processing: Once we receive the returned item and verify its condition, we will process your refund or exchange according to our refund and return policy.
Feel free to contact our Customer Service team at ggremediesofficial@gmail.com or WhatsApp us @ 8143229335 for any questions or assistance regarding the return process. We are here to ensure your satisfaction with Grandma’s Green Remedies.
Refund:
Upon approval of your return, we will promptly initiate a refund to your original payment method within 10 business days. The refund will cover the full purchase price of the item, with shipping charges or additional fees excluded.
Contact Us:
For any inquiries or assistance regarding returns, please feel free to reach out to us via WhatsApp at 8143229335-or email us at ggremediesofficial@gmail.com We appreciate your choice in Grandmas green remedies. Rest assured, we are dedicated to delivering top-notch products and customer service. Your satisfaction is our utmost priority.